Recycled gold, sometimes referred to as reclaimed gold, is gold made from old jewelry (or gold bars or coins), and discarded electrical and electronic equipment. The gold is melted down, refined (and re-refined) until all impurities and metals are removed, and the gold goes back to its most pure form. Gold can be recycled with very little to no degradation, and so purchasing/owning jewelry made from recycled gold is a very smart and sustainable approach. Yes, every 14K gold piece from RIVA New York is made of 100% recycled gold. We purchase recycled gold from SCS-certified suppliers; we also recycle gold from old jewelry and jewelry scraps.
Yes, every sterling silver piece from RIVA New York is made from precious silver extracted from used silver products. We purchase recycled silver from SCS-certified suppliers; we also recycle silver from old jewelry and jewelry scraps.
Gold vermeil is a type of high-end gold plating. Gold vermeil is more hypoallergenic because it uses a thicker layer of gold (at least 2.5 microns thick) compared to regular gold plating. Gold vermeil is a more affordable alternative to solid gold pieces.
Gold-plated jewelry uses a thin layer of gold, usually 0.5 microns thick; whereas gold vermeil uses gold plating that is at least 2.5 microns thick. Also, not all gold-plated jewelry sterling silver as the base material; gold vermeil jewelry requires a base material of sterling silver. RIVA uses 14K yellow gold for all our gold vermeil pieces.
Yes, RIVA New York only uses semi-precious stones and diamonds that are ethically sourced. Our sourcing specialists ensure that the diamonds and gemstones we use for our pieces are ethically sourced and compliant with the industry’s most rigorous standards of social responsibility.
At the moment, we only offer 14K yellow gold and gold vermeil.
The swivel bale is used on all of our charms. Our 360-degree bale allows you to position the charm in any direction you see fit. It is intended to be used on RIVA’s Invisible Clasps and hoop earrings.
14K gold pieces will see very little tarnishing, if any at all, but this does not mean you do not have to care for them—after all, they are still susceptible to dents, dings and scratches. Best to take them off when you know you are about to handle household cleaning products and chemicals, and when you are about to handle tools. A great habit to get into would be to finish off your getting-ready routine by putting on your jewelry last—i.e., apply your lotions, creams, makeup, scents, etc., first, before you touch and put on your jewelry. As for cleaning your gold piece, use a solution of lukewarm water and dish soap (add a few drops of ammonia, if you have some); take a soft-bristled brush, dip it into the solution, and carefully brush your pieces, and then rinse. Air dry, or pat dry with a cloth or paper towel. To polish, carefully rub the surface of your piece with a polishing cloth. When you are not wearing them, we recommend storing your gold pieces in soft cloth bags (RIVA New York provides these with every purchase) or the original box to help prevent scratches.
Sterling silver should be regularly polished using a polishing cloth. A good habit would be to clean/polish your sterling silver pieces everyday after you take them off. If polishing them every day is too much for you, you can definitely polish them a few times a week (although we still do recommend that you take them off everyday, even if you do not polish them everyday). Avoid wearing your sterling silver jewelry when you shower (or when swimming), or when you’re doing activities that make you sweat. Also, make sure you are not wearing your sterling silver pieces when you’re putting on lotion, or cologne, or perfume, and when you’re applying makeup—a good rule of thumb would be to put your jewelry on after you are done applying lotion, scents and perfume. You should always store your sterling silver jewelry in an airtight pouch or box.
The good news is gold vermeil pieces are easy to take care of: simply use a polishing cloth (soft cotton or microfiber). You can polish them a few times a week. Avoid wearing your gold vermeil jewelry when you shower (or when swimming), or when you’re doing activities that make you sweat. Also, make sure you are not wearing your gold vermeil pieces when you’re putting on lotion, or cologne, or perfume, and when you’re applying makeup—a good rule of thumb would be to finish off your routine by putting on your jewelry at the end. You may use lukewarm water and dish soap to clean your pieces, but do not submerge your pieces in the soap and water mixture! Instead, wet a soft, lint-free cloth in the warm soapy water and gently use that to wipe your piece; next, rinse by using another cloth dipped only in water; finally, gently pat your piece dry. Do not use any type of brush as this can be too abrasive to the gold plating. Lastly, you should always store your gold vermeil jewelry in an airtight pouch or box.
A simple but effective way to clean your gemstone jewelry or the gemstones in your jewelry is by using lukewarm water with a few drops of dish detergent. You may use a soft brush (and old toothbrush, for example) to scrub gently, especially behind the stone where dust and dirt can collect, and once you’re done scrubbing you just rinse in it lukewarm water and then pat dry with a soft cloth. (Please be mindful of the metals used in your piece; see sections above to read up on instructions and contraindications for cleaning 14K gold, sterling silver and gold vermeil jewelry.) If your piece does not require a deep clean, and you just need to, say, dust it, we recommend using a small handheld air blower (e.g., the ones that photographers use to clean their lenses). It is best to take off your gemstone jewelry when taking a shower, swimming, and especially when cleaning, washing dishes, etc.
The Expression Collection is RIVA New York’s inaugural collection that aims to celebrate your personal style and cement our commitment to sustainability by offering modular pieces that you can put together to create something that is uniquely you and then transform as your style evolves in the future. It consists of our Wall Street foundation chains, and a variety of charms plus our signature Invisible Clasps.
First: Select your Wall Street chain length and metal. (If you are unsure of which length to choose, measure the base of your neck or wrist with a measuring tape. Make sure to leave an inch or two of allowance.) The chain is available in 14K yellow gold, sterling silver, or gold vermeil.
Second: Choose your clasp. (This is a great time to mix metals and give your necklace or bracelet a touch of your personality. Choose between various shapes, colors, and materials!)
Third: Add a charm. The charm selection takes it one more step into personalization. You can add a stone or letter charm completing your RIVA piece. (This is optional; you may opt to check out without a charm, or add the charm later!)
The Empowered Collection is RIVA New York’s newest collection of one-of-a-kind pendants and right-hand/statement rings featuring breathtaking ethically-sourced gemstone centers which are cut in-house by our talented artisans. Each gemstone is housed in a dazzling halo of diamonds, and all mountings (and chains) are made with recycled 14K yellow gold. Each piece in the Empowered Collection is named after a singular, change-making woman in history, although they were designed to be genderless.
Once your order is ready to be shipped or has shipped, you will receive an e-mail notification with the UPS tracking number. You may use this tracking number to check the status of your shipment.
At the moment, RVA New York does not offer customization.
It usually takes up to 10 business days (2 weeks) for us to complete a piece; we ask that you give us up to 10 business days to ship your order out. But please welcome the surprise if we are able to complete your piece and ship your order earlier! As our team grows, we will be working on cutting down lead times.
You will be able to enter discount codes in the checkout page. After providing your e-mail address, your ship-to address and your card/payment information, you will see a section called Order Summary that has a field that says “Discount Code.” Enter the discount code into that field, and hit the APPLY button. Please take note that you may not combine two or more discount codes, and that some discount codes have expiration dates.
RIVA New York offers a flat rate shipping fee of $10 per order for customers in the continental United States.
RIVA New York uses UPS for the shipping of orders. Upon shipment, you will be provided with a UPS Ground tracking number via e-mail.
RIVA New York has a 30-day return policy. The window begins the day the order is delivered.
There will be a restocking fee of $8 on any order returned. Please ship your order back to us in all original RIVA New York packaging. If that is not possible, we advise you to use packaging equivalent or smaller than the original packaging. RIVA New York reserves the right to deny a return that lacks to follow our guidelines. We don’t want that to happen so please read through the requirements thoroughly.
All returns must be unworn and in the original packaging.
RIVA New York does not offer exchanges. If you'd like a different color/size please return the piece, and place a new order.
First, be sure to check our return policy to see if your item is eligible for a return.
You will then be sent a shipping label in PDF, ready to be printed. Simply print the return label and affix it to your box. Ship your order back to us in the original packaging.
No, so long as your item/s is/are eligible for a return. You will be sent a return label via e-mail, for you to print and affix to your package.
Refunds will be processed within 8 business days of RIVA New York receiving the returned product/s. The $8 restocking fee per product will be deducted from your total refund. Make your piece is returnable before sending it in. If you send us a piece past the acceptable return date, or if you send a piece that is damaged/personalized, you will not receive a refund.
Your refund will be processed to your original form of payment. If your original form of payment is associated with a bank account or credit card that has been closed, please contact your financial institution regarding the refund.