Chalcedony Heart Lock Pendant Necklace

A simple but effective way to clean your gemstone jewelry or the gemstones in your jewelry is by using lukewarm water with a few drops of dish detergent. You may use a soft brush (and old toothbrush, for example) to scrub gently, especially behind the stone where dust and dirt can collect, and once you’re done scrubbing you just rinse in it lukewarm water and then pat dry with a soft cloth. (Please be mindful of the metals used in your piece; see sections above to read up on instructions and contraindications for cleaning 14K gold, sterling silver and gold vermeil jewelry.) If your piece does not require a deep clean, and you just need to, say, dust it, we recommend using a small handheld air blower (e.g., the ones that photographers use to clean their lenses). It is best to take off your gemstone jewelry when taking a shower, swimming, and especially when cleaning, washing dishes, etc.

By all means! Please reach out to us within 48 hours of placing the order to request for a personal note to be included in your order. Send an e-mail to rdoudak@rivaprecision.com, include the exact note you would like us to write/include. We will then write the note on a card, and send to you (PDF or photo) for approval. If you would like to write the note yourself, we recommend having the order shipped to you first, and then we will include a blank card for you to write your personal note on; you would then be responsible for shipping your gift to the recipient.

No. Because this is a limited-edition piece, it is not available in sterling silver or gold vermeil. Most of RIVA New York's limited-edition pieces are only available in recycled 14K yellow gold.

Head on over to our FAQs page where we answer frequently asked questions on the materials we use, jewelry care, shipping, returns, exchanges, etc! (If your question is product-specific or order-specific, e-mail it to rdoudak@rivaprecision.com and we will endeavor to get you an answer!)

This piece is made with tender loving care by talented artisans in our Brooklyn, NY, facilities. A crew so diverse it reflects the melting pot of a city in which we operate—and who have more than 200 years of combined experience in jewelry making!

There's no middleman here, since your RIVA New York pieces literally beeline from our benches to your shipping box, so you can rest assured that you won't see insane markups from us. One of our goals for 2025 is to be more transparent with our costs!

We are a small business and, as such, it is easy and important for us to be intimate with our customers. We treat everyone like family, and that’s a promise! Feel free to contact us if you have questions or if you need help, and we’ll be there (not literally, but you get the drift)!